CRP e-Services Instructions

Before getting started, you must sign up for an e-Services account if you do not have one already. For more information, visit e-Services Accounts for CRPs.

Manually entering CRPs is ideal for those with only one or a few properties or CRPs to enter.

Each manual submission applies to only one property, which can include multiple units. To submit CRPs manually for multiple properties, you must create new submissions for each one.

1. Log in to e-Services
2. Select the I Want To… tab.
3. Select Submit CRPs in the Certificate of Rent Paid section.
4. Choose the appropriate year in the drop-down. Select Next.
5. Choose Enter Manually. Select Next.
6. Enter the required information in the Rental Address and Property Information sections. Select Next.
7. Enter the required information in the Property Owner Information section. If there is a managing agent for the property, enter their full name and phone number in the Managing Agent Information section. Select Next.
8. On the Renter Information step, select Add a Renter. 
9. Enter the Renter/Unit Information, Rent Details, and Total Rent information. Select Add.
   • For more detail about adding a renter, visit the What information do I need to Add a Renter? section below.
10. Repeat steps 8 and 9 to add all renters for this property. Select Next.
    • If you need to change the details for a renter you just entered, select the pencil icon to edit each row. 
11. Review the summary, if everything is correct, select Next.
12. Review and check the acknowledgement box. Enter your name in the CRP Signature panel, then select Next.
13. Select Submit.
14. On the confirmation page, select Print CRPs to open a PDF of all the CRPs from this submission. You can save to your device or print.

Renter and Unit Information

Enter the renter’s name, the dates they rented, total months rented, and the number of adults living in the unit. 

If the renter is in the Safe at Home program, use the address provided by the program for the rental address.

Mobile Home Property Type  

If the rent is for a mobile home or a mobile home lot, select the appropriate drop down under Mobile Home Property Type

Rent Details

Medical Assistance Amount

Medical Assistance covers medical expenses of low-income Minnesotans. If Medical Assistance paid any rent, enter the total amount paid.

Check the box if the renter is receiving Minnesota Housing Support

Minnesota Housing Support, formerly known as Group Residential Housing (GRH), is a state program that pays room and board for low-in- come seniors and adults with disabilities. The housing provider receives payments for the eligible person. 

Total Rent

Renter’s Share of Rent Paid

Enter the total rent paid by the renter in 2024. If there are multiple renters in a unit, split the rent evenly between all renters.

Note: If there are multiple renters in a unit and each have their own agreement with you and pay you directly, then you should enter the actual amount they paid.

Include the amounts for Medical Assistance received by a renter for an individual renter’s share of rent paid. For example, if $2,000 of rent was paid by Medical Assistance and $8,000 was paid by the renter, enter $2,000 in the Medical Assistance Amount field and $10,000 in the Renter’s Share of Rent Paid field. 

• Nursing homes, intermediate care facilities, and adult foster care homes: Multiply the number of months the resident lived in the care facility by the amount in the table below. Do not issue residents a CRP for short-term or transitional care. For more information, go to CRPs for Health Care Facilities. 
• Assisted living facilities: See CRPs for Health Care Facilities to determine the amount of rent to include.
• Caretaker: Include the amount of rent actually paid. Enter any caretaker rent reduction in the Caretaker Rent Reduction field.

Caretaker Rent Reduction

If the renter paid a reduced rent in exchange for being a caretaker, enter the amount of the reduction in this field. For example, if rent is reduced by $200 per month for caretaking, enter $2,400 ($200 x 12 months). Split the caretaker rent reduction evenly between all adult occupants.
 

You can print either individual CRPs or a batch of them from a submission.

Log in to e-Services and select the I Want To... tab.

To access and print individual CRPs:

1. Select Search for CRPs on the Certificate of Rent Paid card.
2. Enter information in any of the fields for the CRP you are searching for. Select Search.
3. Select the link for the CRP in the ECN column.

To access and print a batch of CRPs:

1. Select Search for a request on the History card.
2. Select the Completed tab to find your completed CRPs.
3. Select the link for your CRPs in the Title column.
4. Select Print under I Want To…
    

CRPs can only be changed after the CRP request has been processed, which happens overnight each business day. Changing a CRP will update the Electronic Certificate Number (ECN). The old ECN and CRP will no longer be valid and cannot be accessed.

To change a CRP:

1. Log in to your e-Services account.
2. Select I Want To....
3. Find the Certificate of Rent Paid card.
4. Select Search for CRPs.
5. Enter search terms and select Search.
6. Select Change next to the CRP you wish to change.
7. Make your changes to the CRP.
8. Select Next.
9. Acknowledge, sign, and submit your changes.
10. Select Print CRPs to view updated CRP and ECN.  After changing a CRP, make sure to give the correct CRP to the renter.

If you own or manage property and rent living space to someone during the year, you must issue CRPs to your tenants if either of these apply:

• Property tax was payable on the property in 2024
• You were not required to pay property tax, but you made payments in lieu of property taxes

Certain property types have special requirements for issuing CRPs:

• For nursing homes, adult foster care homes, intermediate care, assisted living, or other health-care facilities, go to CRPs for Health Care Facilities.
• Cooperatives do not need to issue CRPs
   

Rent is the amount paid for the right to occupy a rental unit as the renter’s principal residence, even if the amount is not stated in a rental
agreement.
 

Note: Minnesota Statute 290.0693, subdivision 1(e), defines the rent amount for nursing homes, intermediate care facilities, and adult foster care homes, which may be different from the amount actually paid.

If one or more adult renters live in the same unit for the entire year, show that each individual paid an equal amount of rent.

Married couples must receive separate CRPs showing they each paid an equal portion of rent.

If an adult renter moved in or out during the year, show that each individual paid an equal amount of rent for the months they lived in the rental unit together.

Note: If there are multiple renters in a unit and each have their own agreement with you and pay you directly, then you should enter the actual amount they paid.
 

If you sold rental property, you have two options:

1. Give the buyer all information showing rent paid by each renter while you owned the building
2. Give each renter a CRP for the time you owned the building, showing rent paid and number of months rented

If you bought the property and the seller:

1. Provided you with the rent amount paid by each renter while the seller owned the property
   • Report the total amount the renter paid for the year and the total number of months rented for the year
2. Did not provide you with the rent amount paid by each renter while the seller owned the property
   • Enter the total amount the renter paid to you while you owned the building
   • Report only the number of months the renter paid rent while you owned the building

You must provide a separate CRP to each adult renter who lived in the rental unit in 2024. You must issue a CRP even if their name was not on the lease. Only one name should be on each CRP.

What if I own or manage a mobile home or mobile home park?

Mobile home parks and owners should use the tables below to determine how to issue CRPs. 

Mobile Home Parks

Mobile Home Owners

You must issue CRPs no later than January 31, 2025, for rent paid in 2024. You can give CRPs to renters as an electronic or hard copy.

If a renter moves before December 31, 2024, you may give them their CRP when they move or by January 31, 2025. If you do not have a forwarding address, send the CRP to their last known address.

Do I need to keep copies of CRPs I issue?

You must keep a copy of all 2024 CRPs until February 1, 2028.

If you do not give CRPs to your renters, we can assess a $100 penalty for each CRP not issued. You must issue a CRP for rent actually paid even if the renter owes back rent. If you overstate the amount of rent constituting property tax, we can assess a $100 penalty or 50% of the overstatement, whichever is greater.